We are advising NICE on the acquisition


Davis Polk is advising NICE on its acquisition of LiveVox for $3.74 in cash for each share of LiveVox common stock. The transaction has been approved by the boards of directors of NICE and LiveVox and is expected to close in the first half of 2024, subject to certain regulatory clearances and other customary closing conditions. Upon completion of the transaction, LiveVox will no longer be publicly listed or traded on Nasdaq.

NICE is a provider of enterprise-level customer experience (CX) software solutions. The company operates an AI-driven cloud platform designed to manage customer interactions, including digital and voice, agent-assisted and consumer-led. NICE offers a wide array of native applications to manage customer journeys, improve employee engagement and drive complete performance.

LiveVox is a cloud contact center as a service (CCaaS) platform that helps business improve customer experience, boost agent productivity, empower their managers, and enhance their system orchestration capabilities. LiveVox is headquartered in San Francisco, with international offices in Medellin, Colombia, and Bangalore, India.

The Davis Polk corporate team includes partner Lee Hochbaum and associates Jack Gordge and Steven Jaffe. Partner Pritesh P. Shah and associate Alison T. Chin are providing intellectual property advice. Partner Travis Triano and associate Ryan Kashtan are providing executive compensation advice. Partner Kara L. Mungovan is providing tax advice. Partner Arthur J. Burke is providing antitrust and competition advice. Members of the Davis Polk team are based in the New York and London offices.